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08150280180
* How long have you been in business?
- we have been in the business of physical sales for more than 10years now operating from same office location and
just floated our multi vendors E-commerce platform June 2023.
* What makes Floxi Luxury Store different from your competitors?
- our platform represents your premium brands with products you can trust. We offer excellent customer support and a
very competitive pricing mechanism that will blow your mind.
*Where do you operate from?
- our office is situated in the heart of Alaba Int'l Market B4-B5, Century Mall (First Floor) St. Patrick's Bus/stop
Ojo Alaba Lagos, Nigeria.
Returns
* Do you accept returns/exchange?
- we do as long as it is in line with our terms and conditions.
* Do you allow refunds for a change of mind?
- there may not be refund on grounds of change of mind after payment have been received. However, in a very rare
situations refunds maybe be effected back to the source account only.
Shipping:
* To where do you ship?
We ship to designated cities as shown when orders are made and any other locations not captured can be arranged with
the customer. Pick up points will be available for different cities or states.
* How long does it take to process orders and delivered?
- We run same day delivery within Lagos and 2-3 days outside Lagos State.
Payment methods:
* What payment methods do you accept?
- Bank transfers to company account
- card payment.
- Customers using access more mobile app can easily pay directly into our company account from their access more app
using the "Bills Payments" option under the "E-COMMERCE" section.
